Frequently Asked Questions
Got questions? We've got answers. If you don't see what you're looking for, just give us a call.
About Blue Ridge Plumbing
Yes! Blue Ridge Plumbing is fully licensed (NC License #29847), bonded, and insured with $2 million in liability coverage. All of our plumbers are also individually licensed and undergo thorough background checks.
Blue Ridge Plumbing was founded in 2005 by Jim Patterson, a third-generation plumber. We've been serving Western North Carolina for 19 years and have completed over 10,000 jobs.
We serve Asheville and all of Western North Carolina, including Hendersonville, Black Mountain, Weaverville, Arden, Fletcher, Brevard, and Mars Hill. If you're within about 30 miles of Asheville, give us a call!
Still have questions?
Scheduling & Service
Yes! We're available 24/7/365 for plumbing emergencies. Call (828) 555-0199 anytime, day or night. A real person answers and can dispatch a plumber right away. Our average emergency response time is about 1 hour.
For emergencies, we typically arrive within 1 hour. For scheduled appointments, we often have same-day or next-day availability. We'll give you a 2-hour arrival window and call before we come.
For most services, yes - someone 18 or older needs to be present. We need access to the work area and your approval before making repairs. For some scheduled services, we can make alternative arrangements.
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Pricing & Payment
Our diagnostic fee is $79, which covers the trip and a thorough assessment of the problem. This fee is waived if you proceed with the repair. All repair pricing is presented upfront before any work begins - no surprises.
No! We charge the same rates 24/7. We believe emergencies are stressful enough without premium charges on top. You'll pay the same whether we come at 2pm or 2am.
Yes! For larger projects like water heater replacement, repiping, or sewer repair, we offer financing options with approved credit. Ask about our same-as-cash and low monthly payment plans.
We accept cash, check, and all major credit cards. Payment is due upon completion of the work unless we've arranged financing.
Still have questions?
Still Have Questions?
Give us a call at (828) 555-0199. We're happy to help!