24/7 Emergency Plumbing
Plumbing emergencies don't wait for business hours, and neither do we. Burst pipes, overflows, sewer backups, and no hot water - we handle it all, day or night, 365 days a year.
When Every Minute Counts
What To Do Right Now
Steps to minimize damage before we arrive
Shut Off the Water
Find your main water shutoff valve (usually near the water meter or where the main line enters your home) and turn it clockwise to stop water flow.
Turn Off the Water Heater
If water is flooding, turn off your water heater to prevent damage. Electric: flip the breaker. Gas: turn the dial to "pilot" or off.
Open Drains & Spigots
Open the lowest faucet in your home (often a basement or outdoor spigot) to drain remaining water from pipes.
Call Blue Ridge
Call (828) 555-0199 now. A real person will answer and dispatch a plumber to your location immediately.
Mountain Home Specialists
Living in the Blue Ridge Mountains means dealing with unique plumbing challenges - especially in winter. Frozen pipes are a reality at elevation, and when they burst at 2am, you need a plumber who knows mountain homes. Our team has nearly two decades of experience with WNC's older homes, well systems, and freeze-prone plumbing. We carry the specialized equipment needed for mountain emergencies and know the fastest routes to get to you, no matter where you are in Buncombe or Henderson County.
Emergency FAQ
We charge the same rates whether we come at 2pm or 2am. We believe plumbing emergencies are stressful enough without worrying about premium charges. Our standard diagnostic fee applies, and all repair pricing is given upfront before we start work.
Our average emergency response time is about 1 hour. In the middle of the night when roads are clear, we often arrive in 45 minutes or less. We cover all of Buncombe County and surrounding areas.
Stay on the phone with us - we'll walk you through finding it. Main shutoffs are typically in the basement, crawlspace, or near the water meter. If you truly can't locate it, try to contain the water with towels and buckets while we're on our way.
Homeowner's insurance typically covers sudden water damage from burst pipes or appliance failures (but not gradual leaks). We can provide documentation for your insurance claim. Call your insurance company after the immediate emergency is handled.
Active water flooding, sewer backing up, burst pipes, complete loss of water, and gas leaks are emergencies. Slow drains, running toilets, and dripping faucets - while annoying - can usually wait for a regular appointment.
Still have questions?
Emergency Response Stories
"Came home from vacation to find our basement flooding from a broken water heater. Called Blue Ridge on a Sunday night and they were here within the hour. New water heater installed by the next morning. These guys are the real deal - they saved us."
Linda M.
West Asheville
"Mountain living means dealing with frozen pipes, and when ours burst at 2am during that January cold snap, Blue Ridge was a lifesaver. They answered immediately, arrived in 45 minutes, and worked through the night to stop the flooding and repair the damage. Their quick response saved us from what could have been catastrophic water damage. These folks really are available 24/7 - they mean it!"
Robert J.
Black Mountain
"Sewer backed up into our basement on Thanksgiving Day. Blue Ridge came out, cleared the main line, and had us flushing normally before dinner was served. No holiday surcharge either. They earned a customer for life that day."
The Hendersons
Weaverville
Plumbing Emergency Right Now?
Don't wait - call (828) 555-0199 immediately. We're ready to help.